Our Response to COVID-19

In response to the current COVID-19 situation and Illinois' Shelter-in-Place order, Jaguar Chicago has taken many steps to ensure that we are ready to do business, on a limited basis.

Jaguar Chicago is committed to providing premium customer service for our customers.  Out of concern for the well-being and health of you, our customer, and all of our employees, we are addressing the COVID-19 with caution and to the highest extent possible.

We have implemented the following protocols to further reduce the spread of COVID-19 and to ensure the safety of our guests and employees. Until further notice:

  • Sales and service is open by APPOINTMENT ONLY
  • Limited hours of operation are Monday-Friday from 8:00am-5:00pm for Sales and Service, Saturday from 10:00am-4:00pm for Sales ONLY
  • Pick-up and delivery of service customer vehicles whenever possible
  • Routinely sanitizing the premises every hour, wiping down high contact areas such as doors, restrooms, waiting areas, and service and parts computers, phones, counters, and work spaces
  • Requesting Service customers to stay in their vehicle until greeted by a service advisor 
  • Offering every customer gloves and a disinfectant wipe or paper towel with disinfectant spray 
  • All employees will wear masks and gloves while in customers' presence and gloves while working on customers' vehicles
  • Temporarily closing our complimentary barista (beverage and snack station) areas to protect customers
  • Will allow only a limited number of customers in the lounge waiting areas (waiter allowed for tire repair appointments only)
  • Placing signage to remind customers to please  keep their distance from other customers
  • Taking extra measures to ensure all courtesy loaner vehicles are properly sanitized prior to being released to the customer
  • Properly sanitizing interiors of customer vehicles before and after service
  • Placing hand sanitizer and disinfectant wipes in all employee work spaces and public areas
  • Increased employee education and awareness on preventive measures and hygiene to be consistent with the guidance provided by CDC
  • Employees will clean their keyboards, phones, work stations, door handles, counters and any other touch points hourly  
  • Employees will not share radios, phones or headsets, pens, etc. with other co-workers

We are in this together.

Hours

  • Monday9:00am - 6:00pm
  • Tuesday9:00am - 6:00pm
  • Wednesday9:00am - 6:00pm
  • Thursday9:00am - 6:00pm
  • Friday9:00am - 6:00pm
  • Saturday10:00am - 4:00pm Sales Only
  • SundayClosed

How Can We Help?

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Service Department

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Parts Department

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  1. Jaguar Chicago

    1924 North Paulina Street
    Chicago, IL 60622

    • Sales: 773-227-3200
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Get in Touch

  • Contact our Sales Department at: 773-227-3200
  • Monday9:00am - 6:00pm
  • Tuesday9:00am - 6:00pm
  • Wednesday9:00am - 6:00pm
  • Thursday9:00am - 6:00pm
  • Friday9:00am - 6:00pm
  • Saturday10:00am - 4:00pm Sales Only
  • SundayClosed